Privacy
Your privacy, in plain English
We are a family in Pottstown who render tallow by hand. We are not a data company, and we have no interest in becoming one. Here is exactly what happens to your information when you shop with us — no fine print, no hidden clauses, nothing you need a lawyer to understand.
We never sell your information
Not to advertisers, not to data brokers, not to anyone. There is no version of this business where that changes.
We do not follow you around the internet
No advertising cookies, no tracking pixels, no Meta or Google ad networks watching where you go next.
We do not store your IP address
It is scrambled into an unreadable code the instant it arrives, and the original is never written down.
That is the whole policy in three sentences. Everything below is simply the detail, for anyone who would like it.
What we collect, and why
Only what is genuinely needed to send you your order and answer your questions. Nothing is collected “just in case”.
When you place an order
Your name, email, shipping address and phone number — the things needed to actually get a jar of tallow balm to your door. Payment is handled by our payment processor; we never see or store your card number.
When you join our email list
Your email address, and only if you asked us to. We keep it so we can send you new products, restocks and offers — that is the whole point of the list. Every email has an unsubscribe link that works immediately, and we will never pass your address to anyone else.
When you message us
Whatever you choose to tell us, kept so we can answer you properly and remember the conversation next time.
When you simply browse
Which pages were opened, roughly how long each was on screen, and whether the visit came from a search engine or a link. No name attached, because we do not have one.
How we measure the website
This website uses privacy-first analytics to understand how visitors use the site. Our analytics never store your IP address, set advertising cookies, or follow you across other websites, and we never sell your information to anyone. The data only tells us which pages are useful and how people found us.
Separately from that: when you place an order or sign up for our emails, we do keep the details you give us and we use your email address to send you offers and news. That is a different thing from the analytics above, and every email we send has a working unsubscribe link.
Your IP address is converted into an irreversible code the moment it reaches the server and is never written down. That code lets us tell a repeat visit from a new one; it cannot be turned back into an address or linked to you.
We do this so we know which products people are looking for and which pages are confusing — the same things we would learn by watching someone browse the shop in person, and no more.
Prefer not to be counted at all?
Turn on “Do Not Track” in your browser settings and our analytics switch themselves off completely for you. No pop-up to dismiss, no banner to click, and the site works exactly the same.
Cookies
We use the bare minimum needed to make a shop work: remembering what is in your cart, and keeping you signed in if you have an account. That is it.
There are no advertising cookies and no third-party trackers, which is why you have not been asked to dismiss a cookie banner. We would rather not use anything that needs one.
Your information is yours
Email us at any time and we will act on it — no forms, no hoops, no asking why.
See it
Ask what we hold about you and we will send it over.
Correct it
Tell us what is wrong and we will fix it.
Delete it
Ask us to remove you and we will, except where we are legally required to keep order records.
Stop the emails
Use the unsubscribe link, or just tell us. Either works.
We keep order records for as long as tax and accounting rules require, and nothing longer. If you have never ordered and never signed up, we do not have anything that identifies you at all.
Questions? Just ask.
A real person reads these — usually Tabitha. If anything here is unclear, or you would like to know exactly what we hold about you, say so and we will tell you straight.
T&B Luxe · 18 Lightcap Rd Unit 1201, Pottstown, PA 19464